Below are answers to common questions about using Maintenance NI. Whether you want to find a tradesperson, post a request, or list your own services, this page explains how the platform works.
Maintenance NI is designed for both people and tradespeople across Northern Ireland, making it easier to connect for repairs, maintenance, and larger projects.
Maintenance NI is a platform for finding and contacting tradespeople across Northern Ireland. People can search for tradespeople, browse the map, or post a request, while tradespeople can create a profile and receive local enquiries.
You can search by postcode, town, or area using the main search bar. You can also browse the interactive map or explore categories to find tradespeople near you.
Yes. You can use Post a request to describe the work you need done or ask a question. Local tradespeople can then reply with help, availability, or quotes.
No. You can search for tradespeople, explore locations, and browse categories without signing up.
It is always a good idea to check reviews, examples of previous work, communication, and whether the tradesperson explains the job clearly. You should also compare options and make sure you understand what is included before work begins.
We have also created a guide that explains this in more detail: How to Find the Right Tradesperson in Northern Ireland
Maintenance NI is a platform that helps people and tradespeople connect. People should carry out their own checks before hiring, including reviewing experience, suitability, and any important details for their job.
Yes. People can search for tradespeople, use the map, and post requests for free.
Yes. Tradespeople and service providers in Northern Ireland can create a profile so customers can find and contact them.
Yes. Tradespeople can list their services for free. There may also be optional upgrades for increased visibility.
Maintenance NI helps tradespeople become visible to customers across Northern Ireland.
Yes. Customers can contact tradespeople directly or post a request and wait for replies.
Maintenance NI is for homeowners, landlords, businesses, and tradespeople across Northern Ireland. It helps people find local services for everything from small repairs to larger projects.
No. On Maintenance NI, likes are private and only visible to you. You can use them to compare tradespeople, shortlist options, and easily return to listings later. This helps create a space that feels more honest, intentional, and fair for everyone.
Most jobs run smoothly, but occasionally tradespeople may deal with difficult or unfair situations. This can include late or non-payment, repeated changes to the agreed work, or last-minute cancellations.
Tradespeople should always protect themselves by clearly agreeing details in advance, including:
Keeping communication in writing, taking before-and-after photos, and confirming any changes helps avoid misunderstandings and provides a record if any issues arise.
Just as customers are encouraged to choose reliable tradespeople, it is equally important that tradespeople work with customers who are clear, fair, and respectful. A good experience depends on both sides.
