Frequently Asked Questions

Below are answers to common questions about using Maintenance NI. Whether you want to find a tradesperson, post a request, or list your own services, this page explains how the platform works.

Maintenance NI is designed for both customers and tradespeople across Northern Ireland, making it easier to connect for repairs, maintenance, and larger projects.

What is Maintenance NI?

Maintenance NI is a platform for finding and contacting tradespeople across Northern Ireland. Customers can search for tradespeople, browse the map, or post a request, while tradespeople can create a profile and receive local enquiries.

How do I find tradespeople near me?

You can search by postcode, town, or area using the main search bar. You can also browse the interactive map or explore categories to find tradespeople near you.

Can I post a job?

Yes. You can use Post a request to describe the work you need done or ask a question. Local tradespeople can then reply with help, availability, or quotes.

Do I need an account to browse?

No. You can search for tradespeople, explore locations, and browse categories without signing up.

What is the difference between Tradespeople, Requests, and Show all?

• Tradespeople: shows people and businesses offering services (e.g. plumbers, electricians, builders)


• Requests: shows jobs, questions, and help requests posted by customers


• Show all: displays both tradespeople and requests together

How do I know if a tradesperson is trusted?

It is always a good idea to check reviews, examples of previous work, communication, and whether the tradesperson explains the job clearly. You should also compare options and make sure you understand what is included before work begins.

We have also created a guide that explains this in more detail: How to Find a Trusted Tradesperson in Northern Ireland

Does Maintenance NI verify tradespeople?

Maintenance NI is a platform that helps customers and tradespeople connect. Customers should carry out their own checks before hiring, including reviewing experience, suitability, and any important details for their job.

Is Maintenance NI free to use?

Yes. Customers can search for tradespeople, use the map, and post requests for free.

Can tradespeople list their services?

Yes. Tradespeople and service providers in Northern Ireland can create a profile so customers can find and contact them.

Is it free for tradespeople?

Yes. Tradespeople can list their services for free. There may also be optional upgrades for increased visibility.

What is the benefit of joining Maintenance NI?

Maintenance NI helps tradespeople become visible to customers across Northern Ireland.

• Customers can contact you directly


• Your profile stays visible on the platform


• You can receive calls, texts, or emails from potential customers


• You can start free and upgrade later if needed

Can customers contact tradespeople directly?

Yes. Customers can contact tradespeople directly or post a request and wait for replies.

Who is Maintenance NI for?

Maintenance NI is for homeowners, landlords, businesses, and tradespeople across Northern Ireland. It helps people find local services for everything from small repairs to larger projects.